The online shop laboutiquedechristelles.com, was set up by the company An Avel Plijus SAS, who is the operator of this site. Any order under a product appearing in the online store of the website laboutiquedechristelles.com requires prior consultation of these terms and conditions. Accordingly, the consumer acknowledges that he is fully aware that his agreement regarding the content of these terms and conditions does not require the handwritten signature of this document, insofar as the customer wishes to order online products presented as part of the shop of the website.
The consumer has the ability to save or edit these terms and conditions, it being specified that both the backup and editing of this document are the sole responsibility of the consumer. The consumer, prior to his order, declares that the acquisition of these products is not directly related to his professional activity, their acquisition being reserved for personal use on his part. As a consumer, the customer therefore has specific rights, which would be challenged in the event that the products or services acquired through the website would actually relate to his professional activity.
The online store set up by the company An Avel Plijus SAS within the framework of the website mentions the following information:
- legal notice allowing a precise identification of the operator
- presentation of the essential characteristics of the proposed properties
- indication, in Euros, of the price of goods and, if applicable, delivery charges
- indication of the terms of payment, delivery, or execution
- the existence of a right of withdrawal
- the period of validity of the offer or the price
- the conditions for terminating the contract when it is for an indefinite period or for a duration of more than one year
- All this information is presented in French. The consumer declares to have the full legal capacity to engage under these terms and conditions
Article 1: Integrality
These general conditions express the entirety of the obligations of the parties. In this sense, the consumer is deemed to accept unconditionally all the provisions of these terms and conditions. No general or specific condition contained in the documents sent or delivered by the consumer will be able to be integrated into the present ones, since these documents would be incompatible with these general conditions.
Article 2: Purpose
These terms and conditions are intended to define the rights and obligations of the parties in the context of the online sale of goods and services offered by the site laboutiquedechristelles.com to the consumer.
Article 3: Contractual Documents
This contract is formed by the following contractual documents, presented in descending hierarchical order: the present general conditions; purchase order. In case of contradiction between the provisions contained in the documents of different rank, the provisions of the document of higher rank will prevail.
Article 4: Entry into force - duration
These terms and conditions come into force on the date of signing the order form. These general conditions are concluded for the duration necessary for the supply of the goods and services subscribed, until the expiry of the guarantees due by laboutiquedechristelles.com.
Article 5: Electronic Signature
The "click" of the consumer under the purchase order constitutes an electronic signature that has, between the parties, the same value as a handwritten signature.
Article 6: Order Confirmation
The contractual information will be confirmed by e-mail at the latest at the time of delivery or failing that, to the address indicated by the consumer in the order form.
Article 7: Proof of the transaction
The registers computerized, preserved in the computer systems of the site laboutiquedechristelles.com under reasonable conditions of safety, will be considered as the proofs of communications, orders and payments intervened between the parts. The filing of purchase orders and invoices is done on a reliable and durable support that can be produced as evidence.
Article 8: Product Information
8-a: The site chesspainting.com presents the products for sale with the necessary characteristics that allow to comply with Article L 111-1 of the Consumer Code, which provides the possibility for the potential consumer to know before ordering the essential characteristics of the products he wishes to purchase.
8-b: The offers presented by the site laboutiquedechristelles.com are valid only within the limits of available stocks.
Article 9 : Price
Prices are quoted in euros and are valid only on the date of sending the order form by the consumer. They do not take into account the delivery costs, invoiced in addition, and indicated before the validation of the order. The prices take into account the T.V.A applicable on the day of the order and any change of the applicable rate T.V.A. will be automatically passed on the price of the products of the on-line shop. Payment of the full price must be made when ordering. At no time, the sums paid can not be considered as a deposit or installments.
Article 10: Method of payment
To pay for his order, the consumer has, at his choice, all the payment methods referred to in the order form. The consumer guarantees to the operator of the site laboutiquedechristelles.com that he has the necessary permissions to use the method of payment chosen by him, during the validation of the order form. The operator of the site laboutiquedechristelles.com reserves the right to suspend any order management and any delivery in case of refusal of authorization for payment by credit card from the officially accredited bodies or in case of non-payment. The operator of the site chessprivers.com reserves the right to refuse to make a delivery or to honor an order from a consumer who has not fully or partially paid a previous order or with whom a payment dispute would be under administration. The operator of the site laboutiquedechristelles.com has set up a procedure of verification orders to ensure that no one uses the bank details of another person without his knowledge. As part of this verification, the customer may be asked to send by fax to the operator of the site laboutiquedechristelles.com a copy of an identity document and a proof of address. The order will be validated only after receipt and verification by our services of the parts sent.
Article 11: Availability of products
The order will be executed no later than a maximum of 3 days from the day after the consumer has placed and paid his order. In case of unavailability of the ordered product, especially because of our suppliers, the consumer will be informed at the earliest and will have the opportunity to cancel his order. The consumer will then have the choice to request either the refund of the sums paid within 30 days at the latest of their payment, or the exchange of the product.
Article 12: Terms of delivery
The products are delivered to the address indicated by the consumer on the order form, the destination being limited to metropolitan France and some European countries. The consumer is required to check the condition of the packaging of the goods on delivery and to report the damage due to the carrier on the delivery order, as well as to the operator of the site laboutiquedechristelles.com, within a delay of one week, thanks to the contact information on the site. The consumer may, at his request, obtain the sending of an invoice to the billing address and not to the delivery address by validating the option provided for this purpose on the order form. Regarding shipping, we work mainly with La Poste (Colissimo) or Mondial Relay. As soon as we make a shipment, you will immediately receive an email informing you. We do not accept any responsibility for longer delivery times due to the carrier, especially in case of loss of products or strike.
Article 13: Delivery problems due to the carrier
Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged parcel, broken products ...) must be indicated on the delivery note in the form of "handwritten reserves", accompanied by the signature of the customer. The consumer must confirm this anomaly by sending the carrier within two (2) business days following the delivery date a registered letter with acknowledgment of receipt exposing the said claims. The consumer must send a copy of this letter by mail or by mail to:
La Boutique de Christelle - An Avel Plijus SAS
6 ruelle des jardins
Article 14: Delivery Errors
14-a: The consumer will have to formulate with the shopkeeperdecristelles.com the same day of the delivery or at the latest the first working day following the delivery, any claim of error of delivery and / or nonconformity of the products in kind or in quality compared to the indications on the order form. Any claim made after this time will be rejected.
14-b: The formulation of this claim with laboutiquedechristelles.com can be done: - in priority by telephone at 06 79 52 59 89 from Monday to Saturday from 9h to 12h, by connecting on our site in the heading "follow your "" order where, after having entered your customer number, you will be able to ask us your question through the menu to contact us by specifying well the reference of the order.
14-c: Any claim not made in the rules defined above and within the time limits can not be taken into account and will release the operator of the site laboutiquedechristelles.com from any responsibility vis-à-vis the consumer.
14-d: Upon receipt of the complaint, the operator of the site laboutiquedechristelles.com will assign an exchange number of the product (s) concerned (s) and will communicate by e-mail, fax or telephone to the consumer . The exchange of a product can take place only after the allocation to the consumer of an exchange number according to the approach presented above.
14-e: In the event of a delivery or exchange error, any product to be exchanged or refunded must be returned to our logistics partner as a whole and in its original packaging, in Colissimo Recommandé, at the address which you will be indicated by mail or phone (this address varies by product). To be accepted, any return will have to be announced beforehand to the team of the site laboutiquedechristelles.com. The shipping costs are the responsibility of the operator of the site laboutiquedechristelles.com, except in the event that it turns out that the product does not match the original declaration made by the consumer in the right of return .
Article 15: Product Warranty
In accordance with Article 4 of Decree No. 78-464 of March 24, 1978, the provisions herein can not deprive the consumer of the legal guarantee that obliges the professional seller to guarantee against all consequences of latent defects of the thing sold . The consumer is expressly informed that the operator of the site laboutiquedechristelles.com is not the producer of the products presented within the framework of the web site, within the meaning of the law n ° 98-389 of May 19, 1998 and relating to the responsibility of made defective products. Therefore, in case of damage to a person or property by a defect of the product, only the responsibility of the producer of it can be sought by the consumer, based on the information on the packaging of the product. The terms and the manufacturer's warranty period are indicated on the product sheets. Given the frequency of renewal of the components of technical products, laboutiquedechristelles.com may, upon request, inform the consumer of the availability of spare parts of the products offered and how to obtain them eventually.
Article 16: Right of withdrawal
The consumer has a period of 14 days to return, at its expense, the products do not suit him. This period runs from the day of the delivery of the consumer's order. If this period expires on a Saturday, a Sunday or a holiday or holiday, it is extended until the next working day. All returns must be reported in advance to the operator of the site laboutiquedechristelles.com: - in priority by phone 06 79 52 59 89 Monday to Saturday from 9am to 12pm, - by logging on our site in the "follow your command "where, after entering your customer number, you will be able to get your order number. The product must be returned by Colissimo Recommended to our logistics partner whose address will be communicated by mail or phone (this address varies depending on the product to return) Only will be returned products returned as a whole, in their original packaging complete and intact, and in perfect condition for resale. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded or exchanged. This right of withdrawal is exercised without penalty, except for the costs of return. In the hypothesis of the exercise of the right of retraction, the consumer has the choice to ask for either the refund of the sums paid, or the exchange of the product. In the case of an exchange, the return will be at the expense of the consumer.
In case of exercising the right of withdrawal, laboutiquedechristelles.com will make every effort to reimburse the consumer within 15 days. However, given the nature of the products sold, this period may be extended to 30 days.
Article 17: Rights of Use
The right to use the software of the site operator laboutiquedechristelles.com, as well as those distributed by it, is granted to the consumer on a non-exclusive, personal and non-transferable basis, in accordance with the Code of Intellectual Property. However, under Article L122-6-1 of this Code, the consumer has a right of reproduction exclusively for the establishment of a backup copy, when it is necessary to preserve the use of the software. In any case, the author of the software retains a right of ownership in his work, which the consumer agrees to respect.
Article 18: Force majeure
Neither party will have failed in its contractual obligations, to the extent that their execution will be delayed, hindered or prevented by a fortuitous event or force majeure. Will be considered fortuitous event or force majeure all facts or circumstances irresistible, external parties, unpredictable, inevitable, beyond the control of the parties and can not be prevented by them, despite all efforts reasonably possible. The party affected by such circumstances will notify the other within ten business days of the date on which it becomes aware of it. The two parties will then approach, within one month, unless impossibility due to force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the case of force majeure has a duration greater than three months, these terms and conditions may be terminated by the injured party. Expressly, are regarded as case of force majeure or fortuitous cases, besides those usually retained by the jurisprudence of the French courts and tribunals: the blockage of means of transport or supplies, earthquakes, fires, storms, floods, lightning; the shutdown of telecommunication networks or difficulties specific to telecommunication networks external to customers.
Article 19: Partial validation
If one or more stipulations of the present general conditions are held for invalid or declared such under a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their force and their reach.
Article 20: No waiver
The fact that one of the parties does not claim a breach by the other party of any of the obligations referred to in these terms and conditions can not be construed for the future as a waiver of the obligation in question.
Article 21: Title
In case of difficulty of interpretation between any of the titles appearing at the head of the clauses, and any of the clauses, the titles will be declared non-existent.
Article 22: Applicable law
These general conditions are subject to French law. This is so for the fund rules as for the rules of form. In case of dispute or claim, the consumer will first contact the operator of the site laboutiquedechristelle.com to obtain an amicable solution. In a second time and in case of appeal, the consumer may file a claim with the court of Chartres.
Article 23: Computers and Freedoms
The information requested from the consumer is necessary for the processing of his order and may be communicated to the contractual partners of the site laboutiquedechristelles.com involved in the execution of this order. The consumer can write to the operator of the site laboutiquedechristelles.com whose coordinates are within the charter of confidentiality appearing within the framework of the web site, to oppose such a communication, or to exercise his rights of access, of correction with regard to the information concerning him and contained in the files of the site laboutiquedechristelles.com, under the conditions envisaged by the law of January 6, 1978.